Anonymous

Ripppppppp Offffff

Ordered a white jumpsuit in April 24th for a vacation in July. TO DATE June 6th, I have not received. Contacted support 5 times requesting info. Information stated packaged and ready for shipment. Why are they allowed to remain in business? ??
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Darlene B Ych

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received merchandise

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I ordered my daughter who attends University of South Carolina 2 tops from Choies on February 12 and she never received them. I want to know when she is going to get them or if she isn’t then issue me a refund!!
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Reason of review:
Order processing issue
Andrea Mnr

WORST RETAIL COMPANY!!!

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Completely unacceptable service:

1. Two months and a half of waiting for the products to finally arrive after I made the purchase.

2. Bad smell and awful quality-prize relation of the products once finally arrived.

3. They won't even answer my emails asking for how to make the return of the products as you need to write to them for instructions on where to send them.

I WOULDN'T RECOMMEND 'CHOIES' TO MY WORST ENEMY!!!

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Reason of review:
Bad quality
1 comment
Irene Moore
Shopping Expert
According to the Choies FAQ section, if any customer is not 100% satisfied with the purchase, it is possible to return an item for a full refund within 60 days upon receipt. To proceed with a return, please download the return form on choies.com, fill in it and send to service@choies.com.

Please note that as stated in the return policy, the shipping fee is non-refundable, except in cases where Choies has made a shipping error. You may also try to reach out to the Choies customer care team for assistance via live chat.

Customer service operates 19:30-05:00 Sunday-Thursday, EST. The company contact information is available on the Choies Contacts tab on the Pissed Consumer website.
Karen L Zgc
map-marker Oak Brook, Illinois

Terrible Company- don’t buy anything from Choies

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Don’t order from Choies. You cannot reach customer service. No contact information, and I spent 100.00 and never received the item. Tracking information is in Chinese.
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Reason of review:
Problem with delivery
Anonymous

Ripped off by Choies

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Dress too 3 weeks to arrive, very poor quality and no paperwork enclosed. Attempted to return, no response from live chat or e mail. This is a SHAM. Since learnt they are based in Hong Kong and don’t give a damm for customer service or repeat business. Avoid.
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Reason of review:
Bad quality
Anonymous

Don't do it

I ordered a wrap skirt from this company. The front of the skirt does not close all the way. I was not happy with how it fit. If you want to return something, you have to play this game of sending them an email and waiting for their response. That alone took 5 days. When you look at the cost of returning your item to China, you realize it is not worth it. They actually offered me an $8 voucher or $5 refund to keep the item. This is after waiting 5 days just to get their response to an email. The item took 2 weeks to get here. Do not buy from this company, you will live to regret it!
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Loss:
$22
Cons:
  • Return policy
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

This is a fraud site. I thought I had ordere.

It arrived in an Amazon large blister pack and had two Amazon bar code slips enclosed. When the red skirt arrived, it was orange. It’s the moso cheaply made garmentme. made.

Looks likout of a $3.00 sweat shop.

It even has freyed places in the seams. Im contacting the local fraud department

Anonymous

Choies Online Order Review

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*** horrible , I still haven't received my product and paid express
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Reason of review:
Problem with delivery
Anonymous
map-marker Cardiff, Wales

Wrong item wrong size

I paid express delivery and was delivered the wrong item in the wrong size. I'm completely p****d off and will never use this website again Scam scam scam
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Reason of review:
Order processing issue
Mariam Sfj

Ordered in October 2016 It is now late January 2017. Still no item.

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I ordered a jacket for my daughter in mid-October. It is now late January 2017 and I still have no received my item. I have a receipt from PayPal. I have contacted Customer Service by email and "live chat" (which was NOT live....it just said my message was sent "offline") My next step is to contact PayPal. Really *** company! Thieves! After waiting for so long and not receiving a response I began to search the internet and then saw all the negative reviews. I really wish I would have researched this company before sending them any money or placing an order....thank God I used PayPal. I will place a complaint with them and also call the Better Business Bureau to see what they advise. -Cookie Holderbach Item # 183********
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Loss:
$30
Pros:
  • Posted photo of the item
  • Price of the item
Cons:
  • I never got a response to several chat messages and emails
  • Money was stolen
  • I paid for an item i did not receive
Reason of review:
Order processing issue

Preferred solution: Full refund

Anonymous

This place sucks!!

I ordered these two clothes items, thinking they will be normal human size since the models look to be as old or maybe older than me. But it came as literally the size of a 10 year old little girl. I ordered medium and its that small. Plus they are expecting me to pay for the shipping fees which 1 shouldn't be on me. And also they take over 24 hours to respond to any emails you send so good luck getting any answer from them in your short 60 day return. If i was to do this over again, i wouldn't of ordered from this lying website. DO NOT BUY FROM THIS BOGUS STORE!!! Unless you are a size 00!
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Reason of review:
Not as described/ advertised
Anonymous

Choies Customer Care Review

My order took a month to reach my home. No paperwork came with order. Wanted a different size in one item and wanted to return other 2. Tried contacting there customer service several times with no response. Not a good impression then i notice all these negative reviews. This company should be shut down
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker S, Stockholm

Choies Shipping Service Review

I ordered a white Dress and a pair of sunglasses, it took THREE MONTHS for my order to come to my local store. I will not recommend This website for anyone.
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Reason of review:
Order processing issue
Anonymous
map-marker Muskegon, Michigan

Choies Shirt Review from Muskegon, Michigan

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I ordered 3 shirts that were listed as womens, XL. When I finally got them they looked like they were made for a toddler. The company states they have no hassel returns within 60 days but there is no return address. I have sent 6 emails attempting to get the information to return these shirts with absolutley no response. I would not recommend this company to anyone. I feel as though they scammed me for money with no intent to make the customer happy.
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Reason of review:
Bad quality
2 comments
Guest

American women are larger than chinese women so no their size charts won't fit U.S. women. Say duh now.

Guest

My shirt was exactly like that too! I got medium for a shirt that is tight on my 9 year old cousin. I'm very disappointed, and they haven't gotten back to me on the address either!

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Armandina Cxd
map-marker Boston, Massachusetts

Total Scam and Cheap Clothes

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First I'd like to say I bought an outfit for a wedding on this website. I never received it even though it showed as delivered. I called & they told me to call the shipping company myself. I thought that's ridiculous but did it anyways. After calling the USPS they told me it was sent to the wrong address. I called Choies back and told them this. They asked me if I could go Knock on the door of the wrong address to get my dress!! Of course I did not do this, not only for my own safety but because I couldn't believe how unprofessional these people were. They sent me another outfit & charged me for it again! They never credited me for the first outfit that they sent wrong and lost. Then when I finally received the shirt/skirt combo it looked NOTHING like the picture and the shirt was a different size than the skirt, and NEITHER were what I ordered. After contacting them again they said they would credit the outfit but I had to pay shipping back to China which would pretty much wash out the credit. Then they asked me if I would accept $8.00 in store credit instead of the $22.00 I paid for the order. I told them keep the credit and keep the money I will not be buying anything from them ever again and honestly it is worth every penny lost to never have to deal with this scam of a company again. Honestly I felt tricked and they literally stole $44.00 from me and made me do their customer services leg work. An absolute JOKE!!
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Loss:
$44
Cons:
  • No refunds
  • Money stolen
  • Cheap clothes
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Huntington Beach, California

They are trying to steal my Company Name

This firm must be the lowest form of life. Not only have they tried to use my company name, but now they are piggybacking on my Corporate name, which is probably illegal. If they had a telephone number I would try to reach them but there is NONE listed. I have to assume they are from China, so I hope they choke on a chop stick. They are the lowest form of business entity I have seen. I assume they production and quality matches their ethics, which are NONE existent. My firm has been in business for 28 years and these crooks are trying take advantage of me.
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Loss:
$1000
Reason of review:
You are thieves

Preferred solution: Stop using my name: Apparel choices, Inc., Or Choices Apparel, Inc. You have NO right to do so. STOP PLEASE, or I will take legal action.

1 comment
Guest

They aren't using your company name of "choices"... they are using the name "Choies"... big difference there.

Anonymous
map-marker Woodstock, Ontario

Choies Clothing Review from Woodstock, Ontario

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Terrible! Prices too high for what you get its jsut same cheap shinese warehouse clothing you can get cheaply on ebay for more than double cost! Customer service lacking and they will not refund you ever they tell you to keep it or give as gift or sell to earn your money back and their return process is costing more than clothes itself cost and the address they give tk return is wrong it will onyl return to you in 3 months! Dont bother with this place they are not a good retailer.
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Reason of review:
Bad quality

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